• Funny name. Serious service.

    An unusual name no doubt, but a name that, over the last few years, has become synonymous with quality. Since 2007, Avrem Technologies has been consulting for small and medium sized businesses, municipalities, school districts and non-profit organizations in northeast Ohio, western Pennsylvania and a few other states around the country.

    If you’re not happy with your current IT consulting firm or you don’t have one and feel that you need help to get the most out of your technology investment, feel free to contact us.

    We think you'll quickly see that we live up to our motto.

  • We're Cisco Select Certified!

    Cisco Certified Partners have met rigorous standards for networking competency, service and
    support, and customer satisfaction.

    The Cisco Select Certification recognizes partners that have achieved the Cisco Small Business Specialization and reflects a partner's technological and business expertise specific to small and medium-sized businesses.

    Read More »

  • Aegis Intelligent Protection

    Proactive maintenance of business technology is an absolute key in maintaining uptime within your organization and reducing support costs.

    Our Aegis Intelligent Protection agreements make maintaining your network simple. Tiered plans means they’ll scale to fit any size office and a-la-carte options make them flexible and affordable.

    Visit Aegis Microsite »

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CryptoLocker Warning

Wednesday, February 5, 2014

Avrem Technologies, LLC is dedicated to providing the highest quality IT services possible. This dedication to service includes informing our clients about the latest security threats that emerge. CryptoLocker is a ransomware trojan virus which targets computers running Microsoft Windows and first surfaced in September 2013. The virus can come from various sources, but the primary method of infection comes disguised as a legitimate email attachment. When activated, the malware encrypts, or locks, common files such as pictures, music, and documents with a special key. The key is then securely sent over the internet and held for ransom until the user is forced to pay the “fee” for unlocking the computer. If the ransom is not paid within 72-hours or the virus is removed/tampered with, the key is immediately destroyed.

Viruses in the past have attempted this method of ransoming money from normal computer users, but the reason why CryptoLocker is so dangerous is there is currently no reliable method of safely removing the virus. The virus can be removed, but your files still stay locked and unavailable for access. This can be extremely frustrating especially if these files are not backed-up on an external device such as a flash drive, external hard drive, or cloud backup.

The single best way to avoid being afflicted with the CryptoLocker virus is to practice safe surfing habits. By following these steps, you can help insure your computer will never be affected by this or any troublesome virus:

1.) Keep your operating system and web browser up-to-date.
2.) Update anti-virus and anti-malware programs.
3.) Never click on pop-ups.
4.) Never open or respond to Spam e-mails.
5.) Watch out for “phishing” emails which use online communication (typically e-mail) to trick users into giving out their sensitive information. Often times these messages appear to be from a legitimate site but will contain links that lead to counterfeit versions of popular sites.
6.) Never open e-mail attachments that you were not expecting. If you are ever in doubt, contact us here at Avrem Technologies and we will verify the authenticity of the sender.
7.) Avoid using peer-to-peer network programs such as BitTorrent, Frostwire, etc.

Another way to ensure that you are not affected by loss of files is to invest in some sort of data backup. By routinely backing-up your files to an offsite location and/or device you can ensure that even if you are stricken with a virus, your files will be safe. Avrem Technologies offers multiple options for securing your files.

As stated, there is currently no fix for a computer infected with the CryptoLocker virus. The best solution for fixing the workstation is to restore it completely, which will delete any and all information that is stored on the machine. Practice safe surfing habits and back up your important information to ensure your computer remains clean of malicious software.

Asgard Offsite Backup Services

Friday, June 28, 2013

As a technology company were constantly striving to provide our companies with the most up to date solutions possible. With that being said we are proud to announce the launch of our newest service Asgard offsite backup services.

Asgard is a full backup solution can cater to any business, regardless of size. Our flexible packages will help ensure you get exactly what you need based on your business model. Offsite backup is an essential solution that needs to be in place regardless of the business. Before you write off this service please consider the following statistics.

• 60% of all data is held on PC desktops and laptops
• 2,000 laptops are stolen or lost every day
• 32% of data loss is caused by human error
• 31% of PC users have lost all of their PC files to events beyond their control
• 44% of data loss is cause by mechanical failures
• 60% of companies that lose their data close down within 6 months of the disaster
• 72% of businesses that suffer major data loss disappear within 24 months
• Recreating data from scratch is estimated to cost between $2000 and $8000 per MB

Reading the above stats may be enough to convince someone to invest in an offsite backup solution, but why Asgard? Our Asgard solution is linked to 4 different data centers, 3 in the US and 1 in Europe, all of which mirror each other. This means that unless all 4 data centers are destroyed at the same time your data is safe. Asgard also encrypts your data with AES 256 bit encryption, same used by the U.S. Military, which protects you data from being intercepted and read while the backup is taking place. Setup is simple and can be installed and fully functional in minutes. Do not take the chance of losing your entire business because of loss data and become another statistic. Call us today and get a piece of mind that you are protected.

Brock Burkhart, Senior IT Specialist

Holiday Schedule

Saturday, December 22, 2012

Season's Greetings Everyone!

Avrem will be closed the following days for the holiday season:

Monday, December 24th
Tuesday, December 25th
Wednesday, December 26th

We will return to the office on Thursday, December 27th. Additionally, we will be closed Monday, December 31st and Tuesday, January 1st for New Year's.

Happy Holidays and thanks for a great year!

Phones and Internet Down

Wednesday, October 31, 2012

Hello All!

Due to a fire in our building we are currently without phones or Internet access. This is just a brief message to let you know we're working diligently to repair the damage as quickly as possible and should have communications back up by the end of the day.

Our primary goal is to position ourselves so that we can continue to service our clients and provide remote technical support for your issues. Our staff is relocating to other facilities where we'll have Internet access and I am currently working with our phone company to forward our phones. Due to the adverse weather conditions in other parts of the country, however, the phone company is innundated with support requests and it may be some time before our office line can be forwarded.

Until communications are restored, please avoid trying to contact us via the usual methods, especially if it's an emergency. I've listed our cell phone numbers below for your reference:

Robert Merva: 330-736-1759
Brock Burkhart: 330-736-1761

Please pass this message along to the other members of your respective organizations.

Thanks,
Robert

Our Support Phone Number

Thursday, March 29, 2012

Since the company’s inception in 2007 the primary number for getting in touch with us has been my (former) cell phone number, 330-881-5102. Because Avrem was founded as a one-man operation, using a cell phone as the primary contact number made sense as I was on the road more than I was in the office and it was extremely important that my clients were able to reach me any time no matter where I was.

Over the last year and a half, we’ve slowly and quietly transitioned away from this number, replacing it with our primary office number, 330-259-7399. Obviously we wanted to make the transition as smooth as possible and ensure there was no lost business or added frustration for our clients, so I want to stress to everyone that the 330-881-5102 number has been permanently redirected to our main office line. You can still use it to call us as you always have, but you may want to update your records with the new 330-259-7399 number.

Additionally, since it is a former cell phone number, any text messages sent to this number are forwarded to me via email.

As always, the most up-to-date information about contacting us can be found here.

Robert Merva, CSCP, CEO
Avrem Technologies, LLC
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Contact Us

Like most tech companies, we have a variety of ways you can get in touch with us, including email and our automated ticket service. But unlike most tech companies, you can also pick up the phone and talk to a real person. If you need something, just give us a call. We're always happy to help.

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