Monday, April 18, 2011
For anyone who owns a Windows-based computer, the second Tuesday of every month - known as "Patch Tuesday" - is an extremely important day.
On Patch Tuesday, Microsoft releases patches, fixes and upgrades for their operating system through their Microsoft Update program. Youíve probably heard us talk about it before Ė especially last summer when a number of updates took down Windows Server 2008 machines for a handful of our clients. This seems to be the case again as weíve had tons of calls over the weekend regarding PCs with problems after installing Windows updates.
While the experience can be frustrating, we want our clients to know that itís also very important their PCs are up-to-date with the latest patches and that the few rare occurrences where PCs have problems after updates are installed far outweigh the havoc brought by an unpatched PC.
Currently, we have reports of PCs that load with temporary profiles (youíll see a message in the bottom right corner of the screen telling you so), settings and data are seemingly lost completely, PCs are running slow or take a long time to turn on or off and others have had issues running Internet Explorer. If youíve experience problems this weekend after installing updates for XP, Vista or Windows 7 the side effects are reversible and your data is likely perfectly fine. The most important thing we can stress is not to try to fix the problem yourself. Weíll be able to get the fastest resolution to your problem if we have a clear history of whatís happened since the updates were installed and donít have to sort through both the original problem and steps that were taken to fix it. Turn off the PC and call us immediately.
Spring is in the Air
Monday, April 11, 2011
If the amazing weather yesterday was an indicator of whatís in store for us this summer, I say bring it on. There may be a few cold days left but itís probably safe to say most of the winter weather is behind us, which means we can finally focus on summer activities.
Now is the perfect time to start installing cameras and running or trenching wire. If youíve got a project in mind, give us a call.
Also look out for a few Avrem publications coming your way; specifically, our article on covering the top few tech items every business needs to succeed. Over the last 5 years Iíve seen a lot of businesses make the same mistakes about the same things over and over. Think of this as a way to cover all of the important points at once and get a really meaningful dialog going.
As always, if thereís anything we can do, just give us a call.
Tuesday, November 23, 2010
Just a reminder to all clients that our office will be closed Thursday (11/25) and Friday (11/26) for the holiday.
Our holiday rate will apply to any emergency calls for these days.
Record Setting Microsoft Updates
Monday, August 9, 2010
For those clients who've had problems related to an unusually high number of Microsoft Updates; Computer World and Microsoft are reporting that a record-setting number of updates will be released this week.
We'll be on hand to manage and install updates on your behalf, but please be aware of what's going on and keep an eye open for any issues that may arise this week.
OBG Phishing Scam Update
Friday, May 28, 2010
The Ohio Business Gateway, in response to the phony emails reported earlier, has added this alert to their website:
They are aware of the threat and are looking into the source of the problem.