Resources

We're huge fans of helping our clients help themselves. On this page you'll find tons of resources, important forms, tutorials, white papers and FAQs that may help solve your problem before you even have to pick up the phone.

Important Forms

Client Information Form
A copy must be on file before we can do any work. Just fill it out and return it to us!

Credit Card Authorization
Required before we can process any credit card payments, whether they be one-time or recurring.

Domain Requisition Form
A copy must be filled out for each domain being requisitioned or transferred.

SimplyService(SM) Agreement
Prepaid tech support plans that offer convenience and value for the Avrem services you need.

Terms and Conditions
The latest version of our Terms and Conditions. They're also available online here.

Helpful Files

Sample Network Use Corporate Policy
Employees taking advantage of company resources? Set a clear-cut policy using our sample as a guide.

White Papers

Battery Backups
A wonderful resource about the functionality and importance of uninterruptible power supplies.

AVG Cheat Sheet
Our quick walkthrough of AVG. It's been helping our clients for years.

Tutorials

Terminals Server Login
For our clients using a Microsoft Terminal Server, a brief overview of logging in remotely.

Backing Up QuickBooks
You may not do it often. In case you forget, here's a quick reminder.

Logging Into Webmail
A quick step-by-step on using Avrem's standard webmail system.