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Phone: 330-259-7399

Avrem Remote Support

A Brief Overview

This quick tutorial will walk you through the steps of logging in to the complimentary webmail provided with your website. This page is best viewed using Mozilla Firefox.

Click any of the images below for a larger view. If you get stuck along the way, click the "Avrem Remote Support" button to the left and call the number listed above it for assistance.

Logging In to Avrem Webmail


Begin by browsing to your company’s webmail page. This is typically When the page loads, you’ll be prompted to enter your credentials.


Log in using your full email address as shown (i.e.,


Once you’ve logged in, you’ll have several options available that allow you to customize your experience. Those marked with an ** indicate options recommended only for advanced users.


This screen shows the Change Password page. You’ll be asked to enter your new password twice for verification. A password complexity indicator graphically shows the strength of the password you’ve typed. If you prefer to have a random password generated for you, you can click the “Password Generator” button and select variables to include. Click the “Change Password” button at the bottom of the page to save your changes. Be sure to keep a copy of your new password in a safe location!


There are three different applications available with which to view your messages: Horde, SquirrelMail and RoundCube. We recommend RoundCube for Web viewing. It has an intuitive interface, with clean lines and easy to understand icons. You’re welcome, however, to try each application and use whichever you feel works best as they all display the same messages and information.


If you’ve settled on using one application all the time, you can click the “Enable Auto Load” link below that program to set it as your default and have the program automatically load a few seconds after you log in.


The image above shows an overview of the RoundCube interface.