Manufacturing

20 Years on the Production Floor.

From 10-person job shops to multi-plant operations running Plex, we’ve spent two decades building and managing the IT infrastructure that keeps manufacturing moving. We understand your ERP, your scales, your OT network, and the reality that downtime costs real money by the minute.

%
Avg. Downtime Reduction, Year One
yrs
Manufacturing IT Experience
/7
Monitoring for Production Systems
%
10-Person Shops to Multi-Plant Operations

When the Line Stops, the Meter Runs

Manufacturing IT isn’t office IT with a few extra printers. It’s a different animal entirely. Your production floor runs on systems that most IT providers have never touched: PLCs, SCADA interfaces, MES platforms, industrial scales, barcode scanners, and ERP software that connects the shop floor to the top floor. When those systems go down, the financial impact is measured in minutes, not hours.

We’ve been working in manufacturing environments for twenty years. We’ve seen every scale of operation from family-owned job shops with a dozen employees to multi-facility operations running complex ERP platforms with hundreds of users. The common thread is that production uptime is everything, and the IT infrastructure either supports that or it gets in the way.

Our team doesn’t just understand servers and firewalls. We understand the manufacturing context: why a network segmentation change can’t happen during first shift, why the scale system needs its own VLAN, why the ERP can’t go down during month-end close, and what happens to your traceability chain when the barcode system loses connectivity for even five minutes.

Production floor IT that we actually understand
ERP support including Plex
OT/IT network segmentation
Scale & barcode system integration
Proactive monitoring before problems hit production

Plex, ERP, and the Systems That Run Your Business

The Plex Smart Manufacturing Platform connects your shop floor to your top floor in a single cloud-based system: production management, quality, inventory, supply chain, and financials all in one place. It’s powerful, but it’s only as good as the infrastructure underneath it. Slow network connections, misconfigured firewalls, or unreliable workstations on the production floor turn Plex from an asset into a frustration.

We’ve deployed, supported, and optimized Plex environments for manufacturers across Ohio. We understand the platform’s network requirements, its browser-based architecture, and the infrastructure it needs to perform well. We know how to configure your network so that plant floor operator panels load instantly, barcode transactions don’t hang, and your real-time production data stays real-time.

Beyond Plex, we support the full ecosystem of manufacturing ERP and MES platforms. Whether you’re running Epicor, IQMS (DELMIAworks), JobBoss, or a legacy system you’ve been meaning to replace for the last decade, we build the infrastructure around whatever platform your business runs on and help you get more out of it.

Plex deployment & optimization
Network architecture for cloud ERP
Shop floor workstation management
Barcode & scanning infrastructure
Scale system integration & networking
ERP migration & upgrade support

Your Production Network Isn’t Your Office Network

Manufacturing is now one of the most targeted industries for ransomware. Attackers know that when a production line goes down, the pressure to pay is immediate because every minute of downtime costs real revenue. In many facilities, the same network that carries email also carries PLC traffic. That means a phishing click in the front office can cascade into a production shutdown on the floor.

We design manufacturing networks with proper segmentation between IT and OT environments. Your corporate network, your production floor, your SCADA systems, and your guest WiFi all live on separate, controlled segments with monitored traffic flowing between them. An incident in one zone doesn’t automatically become an incident everywhere.

This isn’t theoretical for us. We’ve implemented OT/IT segmentation projects across manufacturing facilities of every size. We understand that you can’t just throw a firewall between the office and the plant floor without breaking the connections your ERP needs to talk to your PLCs. We plan the architecture, test it, implement it during planned maintenance windows, and monitor it continuously.

OT/IT network segmentation
VLAN architecture for production systems
Firewall & access control design
Endpoint protection for shop floor devices
Vendor remote access management
24/7 threat monitoring
Segmented networks that contain incidents
Production systems isolated from office threats
Vendor access controlled and logged
No shared passwords on industrial controllers
Implementation during planned maintenance windows

AI That Belongs on the Production Floor

AI isn’t just for tech companies. It’s delivering measurable results in manufacturing right now, and the use cases are practical, not theoretical. Predictive maintenance that catches equipment failures before they halt production. Quality inspection systems that detect defects faster and more consistently than human visual checks. Demand forecasting that optimizes your production schedule based on real data instead of gut feel.

We help manufacturers identify where AI can deliver the highest impact in their specific operation. Not every facility needs every AI tool. A job shop running two CNC machines has different opportunities than a multi-line automotive supplier running Plex. We assess your operation, identify the highest-ROI use cases, and help you implement them in a way that integrates with your existing systems.

Our AI consulting practice works hand-in-hand with our managed IT services. We don’t just recommend tools and leave. We build the data infrastructure, integrate with your ERP and MES, train your team, and measure the results. If the numbers don’t justify the investment, we tell you that too.

Predictive Maintenance

Sensor data analyzed in real time to predict equipment failures before they happen. Maintenance shifts from reactive to proactive, reducing unplanned downtime by up to 50%.

Quality Control

Computer vision and ML models that inspect products with consistent precision. Catches defects earlier in the process, reducing scrap and rework costs.

Demand Forecasting

AI models that analyze historical orders, seasonality, and market signals to optimize your production schedule and inventory levels.

Document & Data Processing

Automate the extraction and routing of data from purchase orders, packing slips, receiving documents, and quality certifications. Eliminate manual data entry between paper and your ERP.

The Shop Floor Runs on Processes

Technology is only half the equation. The other half is how your people and processes interact with that technology. We see manufacturers all the time who have invested in a good ERP platform but are only using 30% of its capabilities because the workflows were never properly designed or the team was never properly trained.

Our business process improvement practice focuses specifically on manufacturing operations. We map your workflows from quoting through shipping, identify where time is being wasted, where data is being entered twice, where approvals are bottlenecked, and where the technology you already own could be doing more.

This is where our twenty years of manufacturing experience really shows. We’ve seen how hundreds of manufacturers operate. We know what good looks like, and we can identify the specific changes that will have the biggest impact in your operation. Sometimes it’s a technology change. Sometimes it’s a process change. Usually it’s both.

End-to-end workflow mapping
ERP utilization assessment
Bottleneck identification
Automation opportunities
Staff training & adoption
Staff training & adoption

From Job Shops to Multi-Plant Enterprises

We’ve worked with manufacturers at every scale. The principles are the same but the implementation looks different. Here’s how we adapt.

Job Shops & Small Manufacturers

10-50 employees. Often no internal IT staff. Running JobBoss, QuickBooks, or a legacy system. We come in, clean up the environment, put proper security in place, and give you the same caliber of IT that your larger competitors have, at a cost that makes sense for your size.

Mid-Size Manufacturers

50-250 employees. Running Plex, Epicor, or similar ERP. Multiple shifts. Maybe a second facility. Complex enough to need real IT strategy, but not large enough to justify a full internal IT department. This is our sweet spot.

Multi-Plant Operations

250+ employees across multiple facilities. Complex ERP with multi-entity accounting. VPN interconnects between plants. Centralized vs. distributed IT decisions. We provide the strategic guidance and technical execution these environments demand.

What Sets Us Apart in Manufacturing IT

We’ve Been on Your Floor

Our engineers have walked production floors for twenty years. We understand that a network change during first shift is a non-starter, that the scale system needs microsecond precision, and that “maintenance window” means third shift on Saturday.

ERP Is Not a Mystery to Us

Plex, Epicor, JobBoss, IQMS. We’ve supported them all. We build the infrastructure around your ERP, not the other way around, and we help you get more out of the platform you’ve already invested in.

IT + Process + AI

We’re not just an IT provider. We bring process improvement expertise and AI consulting to the table. The combination means we don’t just keep your systems running; we help your entire operation run better.

Keep Your Floor Running

Whether you’re a 20-person job shop or a multi-plant operation running Plex, we’ll build the IT infrastructure that keeps production moving and helps your business grow.

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