Hosted VoIP

Enterprise Voice. Zero Hardware.

Replace outdated phone systems with cloud-based voice, video, and messaging that works from any device, anywhere, at a fraction of the cost. Backed by a team that’s right here in Ohio.

Local Support, Global Reach.

Enterprise-grade voice and unified communications, deployed and supported by a team you can actually meet for coffee. Ohio-based support with the infrastructure to connect your team worldwide.

Cost Savings vs. Traditional

Platform Uptime

To Add New Users

Voice & Video Quality

Your Phone System Shouldn’t Be an Anchor

If you’re still running an on-premise PBX, you know the pain. Hardware that’s aging out of support. Per-line costs that creep up every year. A “service contract” that means waiting two days for a technician to show up. And every time you need to add a phone or open a new location, it’s a project.

Meanwhile, your competitors’ teams are taking calls from their laptops at home, joining video meetings from job sites, and adding new employees in minutes instead of weeks. The gap between legacy phone systems and modern unified communications widens every year.

The worst part? You’re probably paying more for less. Legacy phone systems cost more to maintain than cloud systems cost to run, and they deliver a fraction of the functionality.

Eliminate hardware maintenance costs
Consolidate voice, video, and messaging
No more per-line surprise invoices
Scale instantly without technician visits
Support from a real team in Ohio

One Platform for Everything

Hosted VoIP replaces your entire phone system with a cloud-based platform that handles voice, video, messaging, and conferencing from a single interface. Your desk phones, your laptops, your mobile devices. They all become endpoints on the same system.

Your receptionist’s auto-attendant, your sales team’s call recording, your executive’s mobile app, your conference room’s video system. All managed from one dashboard, all included in one monthly cost, all supported by a team that’s a phone call away.

And because it’s cloud-based, your phone system follows your team. A remote worker in Columbus has the same features and the same direct number as someone sitting at headquarters in Canfield. Clients can’t tell the difference, and that’s the point.

Cloud PBX with full call routing
HD video conferencing
Mobile & desktop softphones
Auto attendant & IVR menus
Call recording & analytics
Voicemail to email transcription
Team messaging & presence
Number porting from any carrier

Legacy PBX vs. Hosted VoIP

The numbers make the decision easy. The experience makes it obvious.

Legacy PBXAvrem Hosted VoIP
Upfront Cost$10,000-$50,000+$0 (included in monthly)
Monthly Per User$40-$80+Flat predictable rate
Adding a UserHardware + technician visitMinutes, self-service
Remote WorkersSeparate system or noneFull features, any device
Video ConferencingSeparate product/costBuilt in
Mobile AppLimited or noneFull-featured iOS/Android
Hardware MaintenanceYour responsibilityNone required
Disaster RecoverySystem goes down with your officeCloud-based, always available
SupportVendor call centerLocal Ohio-based team

Cloud Technology. Ohio Support.

One of the biggest concerns businesses have about cloud phone systems is support. When something goes wrong with your phones, you need someone who answers immediately, understands your setup, and can fix it now. Not tomorrow, not after three escalation tiers. Now.

That’s the Avrem difference. Your VoIP system runs on enterprise-grade cloud infrastructure with global redundancy and 99.999% uptime. But the people who deploy it, configure it, and support it are right here in Ohio. You can call us at 1-833-AVREM-IT and talk to someone who set up your system and knows your call flows by heart.

We handle everything: initial deployment, number porting, phone provisioning, user training, and ongoing support. When you need to add users, change call routing, or troubleshoot an issue, your first call is to a local team that already knows your environment.

Canfield HQ: 330-259-7399
Cleveland: 216-460-0739
Columbus: 614-739-0110
Same-day response on all VoIP issues
On-site support when you need it

Everything Your Team Needs to Communicate

Enterprise Call Routing

Auto-attendants, ring groups, call queues, time-based routing, and failover rules. Route every call to exactly the right person at the right time, even if they’re working from home.

HD Video & Conferencing

Built-in video meetings with screen sharing, recording, and virtual backgrounds. No separate Zoom subscription needed. One platform for voice, video, and messaging.

Team Messaging

Real-time messaging with presence indicators, file sharing, and channels. Know who’s available, send a quick message, or start a call with one click. All within the same app.

Mobile & Desktop Apps

Full-featured softphones for iOS, Android, Windows, and Mac. Your business number, your extension, your voicemail. All accessible from the device in your pocket.

Call Analytics & Recording

Track call volumes, wait times, missed calls, and agent performance. Record calls for training, compliance, or quality assurance. Searchable recordings with automatic transcription.

Integrations

Connect your phone system to your CRM, helpdesk, and business applications. Click-to-call from your contacts, automatic call logging, and screen pops with caller info.

Seamless Migration

Switching phone systems sounds disruptive. It doesn’t have to be. We handle every detail so your team experiences zero downtime.

Assessment & Design

We audit your current phone system, document every number, extension, and call flow, and design the new system to match or improve on what you have.

Build & Configure

We build your new system in parallel while your old one keeps running. Auto-attendants, call groups, voicemail, and every routing rule configured and tested.

Port & Cutover

We port your existing numbers, provision phones and softphones, and execute the cutover. Your team picks up the new phones and everything just works.

Train & Support

Hands-on training for your team, quick-reference guides, and ongoing support. We’re a phone call away for any questions or changes.

Ready to Upgrade Your Phone System?

Local support, global reach. We’ll assess your current setup, design a modern solution, and handle the entire migration. Your team keeps working while we make the switch.

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